Refund and Returns Policy

If you’re not satisfied with your purchase, here’s how our return process works:

1. Return window: You have [RETURN_WINDOW] from the delivery date to request a return.
2. What’s covered: [RETURNS_SCOPE_CLAUSE]
3. What can’t be returned: [NON_RETURNABLE_CLAUSE]
4. How to start a return: Email us at [SUPPORT_EMAIL] with your order number and clear photos of the issue. We’ll review and get back to you promptly.
5. Your options: Once your return is approved, you can choose an exchange or a full refund.
6. Return shipping: [RETURN_SHIPPING_CLAUSE]

We’re committed to getting it right. If you have any questions, reach out to us at [SUPPORT_EMAIL].

Where to send returns

Please do not ship anything back before contacting us. Email us first so we can approve the return and confirm the arrangements. Once approved, returns are sent to:

[STORE_NAME] Returns
[RETURNS_ADDRESS]